Cancellation
Canceling a subscription stops its renewal and keeps access until the paid period ends. It is separate from requesting a payment refund.
Refunds
The general refund request process and time limits are still awaiting approval.
One-time payment refunds
A legitimate full refund revokes the purchased entitlement and restores the accrued discount used only if its source payments remain valid. Canceling a subscription does not by itself trigger an automatic refund.