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Find answers about TrackTidy here. Guides explain the tasks that need more detail.

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Frequently asked questions

Does TrackTidy upload my music library to the web?

Your music and Library are handled on your computer. TrackTidy Platform supports the product with your account, license, and help; it does not store your music library. This does not mean every feature works offline: external services have their own requirements.

How are the Workspace and Library different?

The Workspace holds music you are preparing and reviewing. The Library is the final collection you have chosen to maintain. Keeping them separate helps you see what is ready and what needs attention before adding it.

Is the index another folder for storing my music?

No. The local index lets TrackTidy look up information about your collection; it is not a second Library or a destination you need to send music to. The Library folder remains the home of your final collection.

What is the difference between an exact and a perceptual match?

An exact match uses file identity; a perceptual match compares audio fingerprints to find possible matches even when format or quality differ. These are different kinds of evidence. Review the information and listen to the versions before deciding what to keep.

Does a duplicate recommendation make the decision for me?

Grouping and recommendations support your review. You decide what to keep, exclude, or send to quarantine. Do not rely on the name, bitrate, or a score alone: compare metadata and use A/B listening when you need to check the recording.

Is sending a file to quarantine the same as permanently deleting it?

No. Quarantine is a reviewable destination with restoration; it is not permanent deletion. Before acting, check the files you selected and keep an independent backup for large operations. Do not assume that any deletion outside this workflow can be undone.

What should I check before copying or moving?

Check the source, destination, included files, and any warnings or results shown before continuing. Copying keeps the source file; moving changes its location. An independent backup protects against mistakes that a pre-operation review cannot resolve.

Do I have to apply every metadata suggestion?

No. Suggestions are a starting point for reviewing artist, title, and other information. Tag Manager supports one or multiple tracks; check which information you will apply and which files it will affect before saving.

Can I review duplicates without following the whole intake workflow?

Yes. Duplicate Scanner is an independent tool. You can use it to review a folder or library for possible duplicates without making the other tools mandatory steps.

What does Music Intelligence provide?

It provides local music knowledge about artists, labels, releases, and tracks to guide searches and metadata suggestions. You review those suggestions. It is not a generative AI assistant or a cloud music library.

Which folder rule takes priority?

The first matching rule in the list wins; a condition does not take priority just because it is more specific. “Starts with Makina” also matches “Makina Cantada”; place “Equals Makina Cantada” first to give that value its own folder.

What happens when a metadata field is missing?

The level configuration can use “Unknown,” omit that segment, or send the whole song for review. If every level is skipped and no path segment remains, the song resolves to Workspace/Unknown. If no rule matches a present value, the field's folder value is used.

Does Send to Library organize a whole folder?

No. Send to Library processes the songs selected in Tag Manager and the destinations chosen for that send. To organize a whole folder, use the Organizer: choose the source, review its preview, and apply the organization.

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